Privacy Policy

Sweet Academy, LLC
Effective Date: October 11, 2026
 
Sweet Academy, LLC (“Sweet Academy,” “we,” “our,” or “us”) respects your privacy and is committed to protecting the personal information of the families, parents, guardians, and visitors who interact with us.
This Privacy Policy explains how information may be collected, used, stored, and disclosed when you visit our website, www.sweet-academy.com, contact us, or inquire about our educational services.
Our goal is to handle personal information responsibly while providing a welcoming, supportive, and trustworthy experience for children and families.
1. Information We May Collect
We may collect information that you voluntarily provide when interacting with Sweet Academy, including:
Contact Information

• Parent or guardian name

• Email address

• Telephone number

• Information submitted through website contact forms or email

Inquiry and Service Information

• Information about the services you are interested in

• General questions about reading support, dyslexia intervention, school readiness, tutoring, or parent consultations

• Scheduling and communication preferences

• Other information you voluntarily provide when contacting us

Information About Children
Parents and guardians may choose to share limited information about a child's age, educational needs, learning goals, or developmental concerns when making an inquiry.
Please do not submit detailed medical records, formal educational evaluations, or other sensitive information through a general website contact form or ordinary email unless we have provided an appropriate method for doing so.
Website Usage Information
When you visit our website, certain technical information may be collected automatically through our website host or other technologies. This may include your IP address, browser type, device information, pages visited, and general website usage data.
The information collected depends on the website features, settings, and third-party services in use.
2. How We Use Information
Sweet Academy may use collected information to:

• Respond to inquiries and communicate with parents and guardians.

• Provide information about our educational services and programs.

• Coordinate appointments, consultations, registration, and scheduling.

• Understand families' general service needs and respond appropriately.

• Maintain, troubleshoot, and improve our website.

• Protect the security and integrity of our website and business.

• Comply with applicable legal obligations.

• Carry out other purposes disclosed to you when information is collected or otherwise permitted by law.

We seek to collect and use only information reasonably necessary for these purposes.
3. Children's Privacy
Sweet Academy recognizes the importance of protecting children's privacy.
Our website is intended primarily for parents, guardians, and adults seeking information about educational services for children. We do not intentionally seek to collect personal information directly from children through our public website.
Parents and guardians should supervise children's use of the website and should not encourage children to submit their names, contact details, photographs, or other personal information through public website forms.
If personal information about a child is needed to arrange or provide services, we will seek to obtain that information from the child's parent or legal guardian, as appropriate.
If we become aware that a child has submitted personal information directly through our website in a manner that requires action under applicable law, we will take reasonable steps to address the situation.
Nothing in this section limits any legal obligations that may apply to the collection or processing of children's personal information.
4. Cookies and Similar Technologies
Our website may use cookies and similar technologies to support website functionality, remember preferences, understand website traffic, and improve the visitor experience.
Cookies are small files stored on your device by a website. Depending on the website configuration, cookies may be provided by Wix or by third-party services integrated into the website.
You may be able to manage or disable cookies through your browser settings. However, disabling certain cookies may affect how parts of the website function.
Where required by applicable law, we will provide appropriate notices and obtain consent for nonessential cookies or similar technologies.
5. Wix and Third-Party Services
Sweet Academy's website is hosted through Wix or may use Wix website services. Information submitted through website forms and other features may be processed by Wix and its service providers to operate, maintain, and support the website.
We may also use third-party services when appropriate for business operations, such as email, scheduling, payment processing, analytics, or communications.
These providers may process certain information on our behalf or in accordance with their own privacy practices and contractual obligations.
Sweet Academy does not control the independent privacy practices of third-party websites or services. We encourage visitors to review the applicable privacy policies of those providers when using their services.
We do not promise that no information will ever be processed or disclosed by a third party. Any processing or sharing will depend on the services used, the purpose involved, and applicable legal requirements.
6. How We Share Information
Sweet Academy does not intend to make parents' or children's personal information publicly available.
We may disclose personal information in limited circumstances, including:

• Service providers: To vendors who help us operate our website, communicate with families, schedule services, or perform other legitimate business functions.

• Legal requirements: When disclosure is required by law, regulation, court order, or valid legal process.

• Safety and protection: When reasonably necessary to protect the rights, safety, or security of Sweet Academy, our visitors, families, or others, consistent with applicable law.

• Business operations: In connection with a business transaction, reorganization, or transfer, where permitted by law and subject to appropriate safeguards.

• With permission: When you authorize us to share information for a specific purpose.

We do not sell personal information in exchange for monetary payment as a regular part of our business. If our practices change in a way that triggers additional disclosure or consent requirements under applicable law, we will take appropriate steps.
7. Data Retention
We retain personal information for only as long as reasonably necessary for the purposes described in this Privacy Policy, including responding to inquiries, providing services, maintaining business records, resolving disputes, and meeting applicable legal obligations.
Retention periods may vary depending on the type of information and the reason it was collected.
When information is no longer needed, we will take reasonable steps to delete it, destroy it, or de-identify it, subject to applicable law and legitimate recordkeeping requirements.
8. Data Security
Sweet Academy takes reasonable measures intended to protect personal information from unauthorized access, loss, misuse, alteration, or disclosure.
However, no website, electronic communication, or storage system can be guaranteed to be completely secure. We cannot guarantee the absolute security of information transmitted through the internet.
Parents and guardians are encouraged to avoid sending sensitive information about a child's educational, medical, or developmental needs through unsecured communication channels.
9. Your Privacy Rights and Choices
Depending on where you live and the laws that apply, you may have rights regarding your personal information, which may include:

• Requesting access to personal information we maintain about you.

• Requesting correction of inaccurate personal information.

• Requesting deletion of certain personal information.

• Requesting information about how personal information is collected, used, or disclosed.

• Withdrawing consent where processing is based on consent.

• Exercising applicable rights concerning certain types of data processing.

These rights may be subject to exceptions, verification requirements, and other limitations under applicable law.
Residents of Connecticut may have rights under the Connecticut Data Privacy Act, as amended, if the law applies to the relevant processing and business.
To submit a privacy request, please contact Sweet Academy using the contact information provided at the end of this policy. We may need to verify your identity or authority as a parent or legal guardian before responding to a request involving a child's information.
You may also manage cookies through your browser settings, subject to the limitations described above.
10. External Links
Our website may contain links to external websites, educational resources, or third-party services.
Sweet Academy is not responsible for the privacy practices, security, or content of websites that we do not operate. Visiting an external website is subject to that website's own terms and privacy policy.
We encourage you to review those policies before submitting personal information to another website.
11. Email and Other Communications
If you contact Sweet Academy by email, telephone, or through our website, we may retain the information you provide to respond to your inquiry and maintain appropriate business records.
We may send service-related communications concerning inquiries, appointments, or programs you have requested.
If we send optional marketing communications, we will provide appropriate options to unsubscribe where required by law.
We do not require you to receive marketing communications as a condition of making a general inquiry.
12. Changes to This Privacy Policy
Sweet Academy may update this Privacy Policy from time to time to reflect changes in our services, website features, information-handling practices, or applicable legal requirements.
When changes are made, the revised policy will be posted on this page with an updated effective date.
We encourage visitors to review this page periodically to remain informed about our privacy practices.
13. Contact Us
If you have questions about this Privacy Policy, would like to make a privacy request, or have concerns about how your personal information is handled, please contact us.
Sweet Academy, LLC
107 Wilcox Road
Stonington, Connecticut
Website: www.sweet-academy.com
Email: Carrie@sweet-academy.com
We will make reasonable efforts to respond to inquiries and privacy requests in accordance with applicable law.
Thank you for trusting Sweet Academy as you explore learning opportunities and educational support for your family.